What can sit inside the service.
- Websites and applications
- Portals and digital forms
- Integrations and hosted services
- Digital workflows and vendors
- Service dependencies and continuity
Bring websites, apps, portals, integrations, vendors and digital workflows back into view and establish a continuity layer around them.
NVI manages the digital-service portfolio above and beside the infrastructure layer—complementing rather than replacing the client’s MSP or IT provider.
Your MSP or IT provider can continue managing the infrastructure and technical environment it owns. NVI focuses on the digital-service portfolio, how the pieces connect and what needs to keep moving.
Start by establishing the environment, then decide what level of ongoing stewardship is actually justified.
Service inventory, vendor inventory, ownership, access, dependencies, condition, known risks, priorities and continuity requirements.
Portfolio visibility, issue coordination, vendor coordination, service improvement, requirements development and leadership visibility.
New websites, applications, portals, major integrations and substantial redesigns are separately scoped projects.
When the problem is bigger than a website, begin with the operating condition before deciding what technology should change.
Bring the condition, requirement or opportunity. We will establish what needs to move and what the most useful next step is.